Frequently Asked Questions

Click on any of the category links below to see the answers to some of our most common questions.

Catalogs

 1.   How can I request a catalog?
 2.   When can I expect my catalog?
 3.   Can I be removed from your catalog mailing list?


1.  How can I request a catalog?

Click here to fill out our easy catalog request form.

If you prefer, you can also be added to our mailing list by doing one of the following:

  • Call Customer Service at 1-800-777-0327, 7:00 am to 4:30 pm Pacific Time, Monday through Friday.
  • Mail your name, address, and a brief note indicating that you would like to be added to our mailing list to:

Gavilan's
Gavilan Hills, CA  92599

2.  When can I expect my catalog?

Once we have received your request, your catalog should arrive within 1 to 2 weeks.

3. Can I be removed from your catalog mailing list?

You can request to be removed from our mailing list at any time. No reason is required, but we would appreciate one. To stop receiving mailings, send your written request with your name and address exactly as it appears on your catalog to the address below. We will make every effort to implement any choice you make as soon as possible, but please note that it can take 6-8 weeks for any mailing changes to be completely effective. If you continue to receive mailings after requesting that we remove you from our list, it may be due to a slight variation in the address we processed. Just send in your request with the version on the mailing you received, and we will process accordingly.

Gavilan's
Gavilan Hills, CA  92599